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DELIVERY TIMES, TAXES AND SHIPPING
Our shippings are focused on the European area, but we ship also worldwide. If you are based in Europe, please consider that most of our products are shipped from Ireland or UK and you will not pay any Custom Duties if your shipping location is an EU member Country. Dispatch times don't include Saturdays, Sundays and major holidays.
Delivery times may vary depending on delivery service and buyer location.
For ordered products, shipping time vary depending on product and supplier. Normally ordered items will be ready to be shipped in 5-7 days. In case of delays we will keep you informed on the status of your order.
For preordered products. Delivery time cannot be calculated in advance with precision and depends on supplier product release date.
RETURNS AND REFUNDS FOR 3D SYSTEMS PERSONAL PRODUCS
The warranty for Cube, CubeX, CubePro and EKOCYCLE™ Cube® 3D printers is 90 days from the date of purchase, and the warranty for the Sense, iSense 3D scanners and Touch 3D stylus is 1 year from the date of purchase.
Once shipped, the Cube, CubeX , CubePro, Sense, iSense, EKOCYCLE™ Cube®, Touch 3D stylus cannot be returned for a refund or other form of credit. Please contact 3D Systems’ warranty hotline for any return to repair or replace a defective Cube, CubeX , CubePro, Sense or iSense, EKOCYCLE™ Cube®, Touch 3D stylus during the applicable warranty period.
PRODUCT WARRANTY, RETURNS AND REFUNDS FOR M3D PRODUCS
WITTYSTORE is an authorised distributor for M3D LLC in Europe. M3D provides a limited warranty of 90 days to end-users for “The Micro Standard Version”, and an extended warranty of 1 year for the “The Micro Retail Version”.
On purchased M3D products WITTYSTORE, may provide to its customers with assistance.
However by completing a transaction related to any new M3D product on our website, and by clicking the “continue” button, you acknowledge that you have read and understood our terms in its entirety, and accepted the M3D LLC end-user agreement available at the following address: http://www.wittystore.com/M3D-Customer-Agreement
Please see M3D end-user agreement for more specific details about the M3D 3D printers and related products.
RETURNS AND REFUNDS OTHER WITTYSTORE PRODUCTS
If you receive the wrong product or your product is defective please contact us immediately. Products must be returned within 14 days from the day you receive it. The EU Consumer Contracts Regulations gives you a cancellation period that starts the moment you place your order and ends 14 days from the day you receive your goods. Items to be acceptable for a refund have to be unused and in their original packaging. Shipping costs for returning the item will be paid by the buyer. If we are not able to dispatch the item due to unforeseen reasons, a full refund will be provided immediately. We reserve the right to check and test the product received back to verify the fault and then provide a replacement, exchange or refund.